Our Services
Complete managed IT and security services designed to keep your business secure, productive and ahead.
Managed IT
Support plans, Microsoft 365, servers, networks, Wi-Fi, backup, connectivity, telephony and IT projects.
Explore Managed ITCybersecurity
Managed firewalls and endpoint security, vulnerability management, testing, Cyber Essentials, Microsoft 365 and network security.
Explore CybersecurityManaged IT services
Compare Managed IT servicesManaged IT Support
Helpdesk support for all staff, plus device monitoring, patching and a security baseline, priced per device per month.
Co-Managed IT Support
Monitoring, patching, guidance and escalation that sit underneath your in-house IT team, priced per device.
Microsoft 365 Management & Cloud Services
Microsoft 365 administration and a tenant-wide security baseline for one charge per organisation. Licences billed separately.
Managed Servers
Monitoring, patching and maintenance for physical and virtual servers, with backup status checked. Fixed price per server.
Servers & Infrastructure
Server replacement, virtualisation, storage and cloud migration projects, scoped and delivered to keep disruption low.
Managed Network Infrastructure
Monitoring, firmware updates, configuration backups, documentation and controlled changes for your network equipment.
Business Wi-Fi Management
Access point monitoring and updates, separate staff and guest Wi-Fi, and reviewed Wi-Fi security settings.
Backup & Disaster Recovery
Managed, monitored backups of servers and key data, with off-site copies, restore testing and an agreed recovery plan.
Microsoft 365 Backup
Independent, third-party backup of Exchange Online, OneDrive, SharePoint and Teams data, with restores handled by our team.
IT Projects & Migrations
Planned, documented IT projects: Microsoft 365 migrations, network upgrades, server changes, office moves and hardware refreshes.
Scheduled Onsite IT Support
A Pulsar IT engineer on your site on regular, scheduled days for desk-side help, planned work and IT planning.
Business Broadband & Leased Lines
Business broadband or dedicated leased lines, sourced and supported by Pulsar IT, with secure router set-up and backup options.
Hosted VoIP Telephony
Cloud phone system with number porting, handsets or softphones and call routing, set up and supported by Pulsar IT.
IT Equipment Procurement & Deployment
Business laptops, desktops and network equipment recommended, sourced, set up and secured to your standards.
Cybersecurity services
Compare Cybersecurity servicesPulsar IT Managed SOC
24/7 SOC-backed endpoint threat detection, analyst investigation and supported containment, included in Advanced IT & Security.
Managed Firewalls, SIEM & Approved Automated Response
Firewall management with automated SIEM log monitoring, alert review by our team and approved automated response.
Managed Endpoint Security & CVE Remediation
Vulnerability detection and remediation, SIEM monitoring of endpoint events, alert review and approved automated response.
Basic Endpoint Vulnerability Scanning
Agent-based detection of missing updates and known vulnerabilities (CVEs) on each device, with regular reports.
Endpoint Protection
Next-generation antivirus deployed, kept up to date and centrally managed on every workstation and laptop.
Network Vulnerability Assessments
Scans of firewalls, switches, servers and internet-facing systems for known weaknesses, with a prioritised report.
External Network Penetration Testing
Authorised testing of your internet-facing systems by qualified specialists, scoped and coordinated by Pulsar IT.
Internal Network Penetration Testing
Authorised testing of what an attacker inside your network could reach, delivered by qualified specialists via Pulsar IT.
Web Application Penetration Testing
Authorised, scoped testing of websites, portals, web apps and APIs by qualified specialists, with prioritised findings.
Cyber Essentials Readiness
Readiness assessment, remediation across the five controls and help preparing your Cyber Essentials application.
Cyber Essentials Plus Preparation Support
Pre-audit checks and remediation that prepare your devices, accounts and cloud services for the Cyber Essentials Plus audit.
Microsoft 365 Security
Tenant-wide MFA, Conditional Access, anti-phishing and secure sharing policies, configured and reviewed regularly.
Microsoft 365 Security Assessment
A one-off review of your Microsoft 365 security settings, with a prioritised report of improvements.
Email Security & Filtering
Filtering of spam, phishing and malware, with link and attachment checks and advice on protecting your email domain.
Security Awareness Training
Short, regular training that helps staff recognise phishing, protect their accounts and report concerns.
Phishing Simulations
Realistic, safe simulated phishing emails with clear reporting and supportive follow-up, agreed with you in advance.
Security Monitoring & Incident Response Readiness
How our automated monitoring works, plus a practical incident response plan, contact list and walkthrough for your team.
Cloud Security Assessments
A structured review of identity, access, logging and sharing settings in your cloud platforms, with prioritised findings.
Firewall Rulebase & Configuration Assessments
An independent review of your firewall rules, admin access, firmware, VPN and logging, with prioritised recommendations.
Secure Remote Working
Always-on VPN that routes remote devices through your managed business firewall, with MFA and controlled access.
Secure Your Network
VLAN segmentation and firewall policies that control what each part of your network can reach, from guest Wi-Fi to servers.
Backup Security & Recovery Assessments
Checks whether your backups cover what matters, would withstand ransomware and can be restored in the time your business needs.
One partner for all of your IT.
Pulsar IT is a full Managed Service Provider. Instead of juggling separate suppliers for support, security, Microsoft 365, servers and connectivity, you get one team that looks after it all — with security built into every service.
Working with Pulsar IT means
- One point of contact for your IT
- Security built into every service, not sold separately
- Clear monthly pricing per user, device or service
- Support for your in-house IT team with our Co-Managed plan
- Plain-English advice, without the jargon
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