Simple, Transparent Pricing
Flexible plans priced per device (workstation or laptop). Every plan includes monitoring, expert support and a security-first approach.
Co-Managed IT
For businesses with their own IT person or team.
£15
per workstation or laptop / month
- Core IT support for your in-house team
- Device and network monitoring
- Operating system and application patching
- IT guidance and escalation
Essential IT Support
Complete managed IT for growing teams.
£25
per workstation or laptop / month
- Everything in Co-Managed
- Helpdesk support for all staff
- Device security baseline
- Proactive monitoring and alerting
Advanced IT & Security
Our most comprehensive managed IT package.
£35
per workstation or laptop / month
- Everything in Essential
- Endpoint protection on every device
- Basic endpoint vulnerability scanning
- Advanced security configuration
- 24/7 SOC-backed endpoint monitoring, starting once your devices are onboarded
- Microsoft 365 Backup, Email Filtering, Security Awareness Training & Phishing Simulations (one user per Advanced device)
Includes Pulsar IT Managed SOC endpoint monitoring at no additional SOC fee. Monitoring starts once your devices are onboarded.
Build QuoteEvery plan also includes the Microsoft 365 Management & Security Baseline at £125 per month (provisional), charged once per organisation, not per user or device. It covers administration and security configuration of your Microsoft 365 tenant. Microsoft 365 licences are not included.
Compare the plans
A quote has one support plan, and it applies to every device in the quote. Everything below comes from the same pricing file as our quote builder.
| Feature | Co-Managed IT£15 per workstation or laptop / month | Essential IT Support£25 per workstation or laptop / month | Recommended — Best ProtectionAdvanced IT & Security£35 per workstation or laptop / month |
|---|---|---|---|
| Core IT support for your IT team | Included | Included | Included |
| Helpdesk support for all staff | Not included | Included | Included |
| Device and network monitoring | Included | Included | Included |
| Patch management | Included | Included | Included |
| Microsoft 365 management & security baseline (once per organisation) | Added with every plan: £125 per organisation / month (provisional) | Added with every plan: £125 per organisation / month (provisional) | Added with every plan: £125 per organisation / month (provisional) |
| Device security baseline | Not included | Included | Included |
| Endpoint protection | Available as an add-on, on application | Available as an add-on, on application | Included |
| Basic endpoint vulnerability scanning | Optional add-on: £2.50 per device / month | Optional add-on: £2.50 per device / month | Included |
| Microsoft 365 Backup | Available as an add-on, on application | Available as an add-on, on application | Included, one user per Advanced device |
| Email Filtering | Available as an add-on, on application | Available as an add-on, on application | Included, one user per Advanced device |
| Security Awareness Training | Available as an add-on, on application | Available as an add-on, on application | Included, one user per Advanced device |
| Phishing Simulations | Available as an add-on, on application | Available as an add-on, on application | Included, one user per Advanced device |
| Pulsar IT Managed SOC: 24/7 SOC-backed endpoint monitoring | Available as an add-on, on application | Available as an add-on, on application | Included |
| Managed SOC: 24/7 Microsoft 365 identity threat monitoring | Available as an add-on, on application | Available as an add-on, on application | Available as an add-on, on application |
| Enhanced Vulnerability Management, CVE Remediation & SIEM (optional upgrade) | Optional add-on: £10 per device / month (provisional) | Optional add-on: £10 per device / month (provisional) | Optional add-on: £10 per device / month (provisional) |
| Managed firewalls | Optional add-on: £95 per firewall / month | Optional add-on: £95 per firewall / month | Optional add-on: £95 per firewall / month |
Microsoft 365 Backup, Email Filtering, Security Awareness Training and Phishing Simulations included with Advanced IT & Security cover up to one user per Advanced device in your quote. On Advanced IT & Security, a device means a workstation or laptop; servers and firewalls do not add user coverage. Additional users are available on application.
Additional Services
Add the services you need to any plan.
Basic Endpoint Vulnerability Scanning
£2.50
per device / month · included in Advanced IT & Security
Enhanced Vulnerability Management, CVE Remediation & SIEM
£10
per device / month · optional upgrade, provisional
Managed Firewalls
£95
per firewall / month
Managed Servers
£100
per server / month
Business Internet & VoIP
POA
priced to your requirements
All prices exclude VAT and are provisional. Plan inclusions and final prices are subject to confirmation by Pulsar IT after a short review of your requirements. Basic Endpoint Vulnerability Scanning and the enhanced endpoint security upgrade are alternative levels; you are never charged for both.
What's not included
So there are no surprises, these are priced or scoped separately:
- Microsoft 365 licences. Billed separately. The Microsoft 365 Management & Security Baseline covers administration and security configuration of your tenant only.
- Managed Firewalls and Managed Servers. Priced separately (see Additional Services) and not part of Advanced IT & Security.
- Penetration Testing and security assessments. Scoped and quoted individually.
Co-Managed IT does not include:
- Helpdesk support for all staff
- Endpoint protection
- Endpoint vulnerability scanning
Pricing: frequently asked questions
What counts as a managed device?
Our support plans are priced per workstation or laptop, per month. On Advanced IT & Security, a device means a workstation or laptop; servers and firewalls do not add user coverage. Servers and firewalls are managed under their own services, Managed Servers and Managed Firewalls, and are priced separately. A quote has one support plan, and it applies to every device in the quote.
Why is the Microsoft 365 baseline charged once per organisation?
Because it looks after your Microsoft 365 tenant as a whole, not individual people or devices: administration of users, groups, mailboxes and settings, and a tenant-wide security baseline covering multi-factor authentication, conditional access, anti-phishing and secure sharing policies. It is £125 per month per organisation (provisional) and is added once to every support plan. Microsoft 365 licences are not included and are billed separately.
What does "provisional" mean?
Prices and plan inclusions on this page are indicative and subject to scoping, a technical review and approval by Pulsar IT. Your formal proposal confirms the final prices, contract term and service levels. A quote is not a contract: services start only after Pulsar IT approves your quote and both parties sign the Order Form and Master Services Agreement.
How do Basic and Enhanced vulnerability scanning differ?
Basic Endpoint Vulnerability Scanning (£2.50 per device / month, included in Advanced IT & Security) finds vulnerabilities: an agent on each workstation and laptop detects missing updates and known vulnerabilities, and the findings are reported to you. Enhanced Vulnerability Management, CVE Remediation & SIEM (£10 per device / month, provisional) is an optional upgrade that replaces it, adding prioritised vulnerability management, managed CVE remediation within the agreed scope and endpoint security telemetry sent into our SIEM. It needs Endpoint Protection on each device. They are alternative levels, so you are never charged for both.
When does SOC coverage start?
Advanced IT & Security includes Pulsar IT Managed SOC endpoint monitoring at no additional SOC fee. 24/7 Managed SOC analyst coverage applies only to workstations and laptops that have been successfully onboarded, and monitoring of each device starts once it has been onboarded. With other plans, Managed SOC is available on application. How Pulsar IT Managed SOC works.
Can we change plan later?
Talk to us. Plan changes are agreed with Pulsar IT, and your contract term, any onboarding costs and service levels are confirmed in your formal proposal before you sign. You can compare the cost of each plan at any time in the quote builder.
Not sure which plan fits?
Start with a free security review: a focused look at your Microsoft 365 security, devices, network and backups, with a plain-English summary of your key risks and next steps.